Your files, within reach.Take a shortcut.

Creem is the merchant of record for new website purchases. Your license appears after checkout is verified, when available. Keep your receipt. Existing Lemon Squeezy purchases and licenses remain with Lemon Squeezy. Use the provider shown on your receipt.

Open Manage subscription in the footer for instructions, or use the Creem customer portal link in your receipt. Cancel before your three-day trial ends to avoid the first charge, or before your next renewal to stop future charges. Existing purchases use the portal of the provider on your receipt.

Email support@gettray.app with your order reference and what went wrong. We review requests under our refund policy, Creem’s applicable buyer terms and consumer law. Your statutory rights are unaffected.

Not unless you ask. The tray holds a reference to where a file already lives, so what you see on a card is the file itself, in place. Taking something out of the tray forgets the reference and leaves the file exactly where it is. You can explicitly send files to the Bin, or use “Put in a Folder…” to copy or move a cluster into a real folder. Those actions happen only when you choose them.

The tray forgets it after a day, and the file stays where it is. That expiry is what makes dropping something a casual act rather than a filing decision — the shelf tidies itself so you do not have to. If you would rather it never forgot, set the lifetime to never.

It tries hard not to. Pushing the pointer into the edge of the screen cannot be done by accident, and that is always a way in. Resting the pointer there also opens it, which is the gesture the Dock taught everybody — but that one can happen without being meant, so it can be switched off and the push still works.

Yes. Pinned files come back after a relaunch, which under the sandbox takes more than remembering a path — the tray stores a security-scoped bookmark for everything you hand it, taken at the moment you hand it over.

Use the Download for macOS link on this website. Tray is free to download and keep, with a yearly or Lifetime licence available for Pro features.

No account, no analytics, no telemetry — and until you activate a licence, Tray does not use the network at all. Existing direct-download licenses are checked by Lemon Squeezy. Creem handles new website purchases; activation requires a compatible Tray release. License activation sends your licence key, your Mac's name and a hardware identifier, so the licence can be tied to this machine and released again later. It re-checks about once a day. This website has separate, optional analytics that stays off until you opt in. The privacy page explains what is collected and lets you change that choice.

Two free things, and they are different. The app itself is free to download and free to keep using with no time limit — that version keeps three files permanently and watches one folder. The yearly plan then has a three-day free trial on top of that, on the download from this site: the checkout takes your card, you get everything unlocked straight away, and if you cancel inside the three days you are not charged. Leave it running and it becomes $9.99 for the year.

The same Tray Pro either way — what differs is how you pay for it. $9.99 a year starts with three free days while you decide. $79.99 once gives Lifetime access to your purchased licence, with no scheduled renewal. That is roughly eight years of the yearly price. Eligible Creem yearly subscribers, including trial users, can claim 50% off Lifetime in the app; after the Lifetime payment is confirmed, their linked yearly plan or trial cancels automatically.

A licence is activated per Mac and can be moved. Deactivating in Tray's settings hands that activation back, so it can be used on another machine. If you reach the limit, Tray says so plainly and tells you which way out — it does not simply refuse the key.

The yearly plan renews automatically at $9.99 USD plus applicable tax each year after the three-day free trial. Cancel anytime through the Creem customer portal. When paid access ends, Tray falls back to the free limits and takes nothing away. Files you had already kept stay kept, clusters stay bundled, and nothing leaves the tray — you just cannot pin a fourth file until you renew. The corner you chose is remembered too, rather than erased, so renewing puts everything back where it was. A lifetime licence never reaches this question: there is no year to be up.

macOS 14.1 Sonoma or later, on Apple silicon and Intel.